Terms of service

Overview

This website is owned and operated by HomiNova, a brand under Novira Limited. Throughout the site, the terms 'we,' 'us,' and 'our' refer to HomiNova and its parent company, Novira Limited. We offer this website — along with all the information, tools, and services available through it — to you, the user, with the condition that you accept all terms, conditions, policies, and notices outlined in this document."

By browsing our site and/or purchasing from us, you are participating in our “Service” and agreeing to be legally bound by these Terms of Service (“Terms”), as well as any additional terms and policies referenced herein or accessible via hyperlinks. These Terms of Service apply to everyone using the site — including, but not limited to, visitors, customers, vendors, merchants, and content contributors.

We strongly encourage you to read these Terms of Service thoroughly before using or accessing any part of our website. By choosing to interact with any aspect of the site, you confirm your agreement to these Terms. If you disagree with any of these terms and conditions, you must refrain from accessing the website or using any services. If this document is deemed an offer, your acceptance is explicitly limited to the conditions stated within it.

Any newly introduced features or tools added to the current online store will also be governed by these Terms of Service. You may always access the latest version of the Terms of Service on this page. We reserve the right to modify, update, or replace any part of these Terms by posting changes to our website. It is your responsibility to review this page periodically for such updates. Continued access or use of the site following any modifications constitutes your acceptance of the revised Terms.

Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to offer and sell our products and services to you.

Section 1. Online Store Terms

By agreeing to these Terms of Service, you affirm that you are at least the legal age of majority in your region or province of residence, or that you are the age of majority and have authorized us to allow any of your minor dependents to access and use this site. You are strictly prohibited from using our products or services for any unlawful or unauthorized purposes, and you must not violate any applicable laws in your jurisdiction (including but not limited to copyright regulations) while using the Service.

You are also prohibited from transmitting any malware, viruses, or any code designed to cause harm or destruction. Any breach or violation of these Terms will result in an immediate termination of your access to our Services.

Section 2. General Conditions

We maintain the right to deny service to anyone, at any time, and for any reason.

You acknowledge and agree that any content you provide (excluding sensitive credit card data) may be transmitted over various networks without encryption and may be adapted or modified to meet technical requirements of connecting systems or devices. However, credit card details are always encrypted during network transmission.

You also agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service — including use of or access to the Service or any contact on the website — without our express written consent.

Section headers in this agreement are provided for ease of reference only and do not alter or limit the meaning or interpretation of these Terms.

Section 3. Accuracy, Completeness, And Timeliness Of Information

We are not responsible if information presented on this site is found to be inaccurate, incomplete, or not up to date. The materials available on this site are intended for general informational purposes only and should not be solely relied upon for decision-making without consulting more reliable, complete, or timely sources of information. Any reliance on such material is at your own discretion and risk.

Occasionally, this website may include historical data. Historical content, by its nature, is not current and is offered solely for reference. We reserve the right to modify the site’s content at any time, although we are under no obligation to update any information. You agree that monitoring such changes is your responsibility.

Section 4. Modifications To The Service And Prices

Product prices are subject to change at any time without prior notice.

We reserve the right to modify or discontinue the Service (or any portion of its content) at any moment without notice.

We are not liable to you or to any third party for any modifications, price adjustments, suspensions, or discontinuation of the Service.

Section 5. Products Or Services (If Applicable)

Certain products or services offered through our website may be available only through online purchase. These items may have limited availability and are eligible for return or exchange solely in accordance with our official Refund Policy.

We do our best to ensure that the colors and images of our products displayed in the store are accurate representations. However, we cannot guarantee that your computer or device monitor will accurately reflect those colors.

We reserve the right — but are not obligated — to restrict the sale of our products or services to any individual, geographic area, or legal jurisdiction. This right may be exercised on a case-by-case basis.

We also reserve the right to limit quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time without prior notice, at our sole discretion. We may discontinue any product at any time. Any offer for any product or service on this website is void where prohibited.

We do not warrant that the quality of any product, service, information, or other material obtained by you will meet your expectations, nor can we guarantee that any errors in the Service will be corrected.

Section 6. Accuracy Of Billing And Account Information

We retain the right to refuse any order you place with us. At our discretion, we may impose limits or cancel quantities purchased per customer, per household, or per order. These limitations may include orders associated with the same customer account, payment method, and/or billing and shipping address.

If we need to modify or cancel an order, we may attempt to notify you via the contact information provided at the time of purchase, including your email address and/or billing phone number.

We also reserve the right to reject any orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide accurate, complete, and current account and purchase information for all transactions conducted at our store. You further agree to promptly update any changes to your account — including your email address, credit card numbers, and expiration dates — so that we can process your transactions and communicate with you as needed.

For more information, please consult our Refund Policy.

Section 7. Optional Tools

We may offer access to optional tools or functionalities provided by third-party service providers, over which we have no oversight, control, or influence.

You acknowledge that we provide access to such tools on an “as is” and “as available” basis, with no warranties, guarantees, or endorsements of any kind. We assume no liability arising from or related to your use of any optional third-party tools.

Any usage of optional tools offered through the website is at your sole risk and discretion. You should ensure that you are familiar with and approve the terms and conditions offered by the applicable third-party provider(s) before engaging with any such tools.

In the future, we may introduce new services or features — including additional tools or resources — through the website. These new additions will also be subject to the current Terms of Service.

Section 8. Third-Party Links

Certain products, services, or content made available via our Service may include materials sourced from third parties.

Links to third-party websites included on this site may redirect you to external platforms not affiliated with HomiNova. We do not assume any responsibility for evaluating or verifying the content or accuracy of third-party websites. We make no warranties and will not be held accountable for any materials, services, or products provided by such third parties.

We are not liable for any damages or losses resulting from your interaction with third-party websites — including the purchase or use of goods, services, or any other transactions carried out on external sites.

We strongly advise that you review the terms, policies, and practices of any third-party sites before proceeding with any transaction. Any complaints, claims, or concerns regarding products offered by third parties should be addressed directly with the respective provider.

Section 9. User Comments, Feedback, And Other Submissions

If you choose to send us any materials — whether we've requested them (such as contest entries) or you submit them voluntarily — including creative ideas, suggestions, proposals, plans, or other content (collectively referred to as “comments”) by email, through our site, via postal mail, or any other means, you acknowledge and agree that we are free to use them at any time and without limitations. This includes editing, copying, publishing, distributing, and otherwise using the content in any format and on any platform.

We are not obligated to treat your comments as confidential, to provide any compensation, or to respond to your submissions.

While we are not required to monitor submitted content, we reserve the right to review, edit, or remove any material that, in our judgment, is unlawful, offensive, threatening, defamatory, obscene, or in violation of any intellectual property rights or these Terms of Service.

You agree that your comments will not infringe on the rights of any third party, including but not limited to copyright, trademark, privacy, or proprietary rights. You further confirm that your comments will not include unlawful, abusive, defamatory, obscene, or otherwise harmful material, and will not contain any computer viruses or malware that could interfere with the operation of our services or website.

You must not use a false email address, impersonate another individual, or mislead us or third parties regarding the origin of any comment. You bear full responsibility for all the content you post, and we disclaim any liability for comments submitted by you or others.

Section 10. Personal Information

The handling of any personal information you submit through the store is governed by our Privacy Policy.

Section 11. Errors, Inaccuracies, And Omissions

Occasionally, there may be content on our website or within our services that contains typographical mistakes, inaccuracies, or missing information — such as product descriptions, pricing details, promotions, shipping charges, delivery times, and availability.

We reserve the right to correct any such errors or omissions, and to update or cancel orders if any information on our website or related services is inaccurate, at any time and without prior notice — including after an order has been placed.

Section 12. Prohibited Uses

In addition to other restrictions outlined in these Terms of Service, you are strictly forbidden from using our site or its content for any of the following purposes:

(a) Engaging in unlawful activities;
(b) Encouraging others to commit illegal acts;
(c) Violating local, national, provincial, state, federal, or international laws or regulations;
(d) Infringing on our intellectual property or that of others;
(e) Harassing, threatening, abusing, defaming, discriminating against, or harming individuals based on gender, orientation, religion, ethnicity, race, nationality, age, or disability;
(f) Providing false or misleading information;
(g) Uploading or transmitting malicious code, including viruses, that may disrupt or damage the functionality of our website, services, or the broader internet;
(h) Collecting or tracking others' personal information;
(i) Sending spam, phishing attempts, pharming, impersonating others, or scraping the site;
(j) Using the platform for obscene, immoral, or inappropriate purposes;
(k) Attempting to bypass or interfere with any of the security features of our website or related systems.

We reserve the right to immediately terminate your access to the service or the website if you engage in any of the prohibited behaviors listed above.

Section 13. Disclaimer Of Warranties; Limitation Of Liability

We do not warrant or guarantee that the use of our service will be uninterrupted, timely, secure, or free from errors.

You agree that HomiNova and its affiliates shall not be liable for any losses, damages, claims, costs, or liabilities — including reasonable legal fees — arising from your use of this website or your failure to comply with these Terms of Service.

Section 14. Indemnification

By using this site, you agree to indemnify, defend, and hold harmless HomiNova and its parent company, affiliates, subsidiaries, partners, directors, officers, employees, contractors, agents, service providers, licensors, subcontractors, suppliers, interns, and other representatives from and against any claims or demands — including legal fees — brought by third parties due to your breach of these Terms of Service or your violation of any laws or third-party rights.

Section 15. Severability

If any portion of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that specific portion will still be enforceable to the maximum extent allowed by law. The invalid portion will be considered separate from these Terms and will not affect the validity or enforceability of any remaining provisions.

Section 16. Termination

Any rights or obligations incurred by either party before the termination date will continue to apply even after the agreement ends.

These Terms of Service remain in effect unless terminated by you or by us. You may end this agreement at any time by informing us in writing that you no longer wish to use our services, or simply by ceasing to access our website.

If we believe that you have violated any provision of these Terms — or suspect a violation — we may terminate this agreement at any time, without notice. In such cases, you will remain liable for any amounts due up until the termination date, and we may restrict or block your access to our services.

Section 17. Entire Agreement

Our failure to enforce or exercise any right or provision within these Terms does not constitute a waiver of that right or provision.

These Terms of Service — along with any rules, policies, or notices posted by us on this site or related to our services — represent the full and final agreement between you and HomiNova. They supersede all prior discussions, proposals, and communications — whether oral or written — including earlier versions of the Terms of Service.

Section 18. Governing Law

These Terms of Service, along with any separate agreements under which we provide services, are governed by and shall be interpreted in accordance with the laws of Canada.

Section 19. Changes To Terms Of Service

You may review the current version of our Terms of Service on this page at any time.

We reserve the right to revise, update, or modify any section of these Terms at our discretion. All changes will be posted to our website. It is your responsibility to check this page periodically to stay informed of any updates. Continued use of the site or services following changes constitutes your acceptance of the updated Terms.

Section 20. Contact informations 


Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1-2 business days

Thank you for shopping with HomiNova.