Shipping policy

Shipping Policy – HomiNova

At HomiNova, a brand under Novira Limited, we’re committed to providing a seamless and transparent shopping experience — and that includes making our shipping process clear and worry-free. We’re proud to offer free shipping on every order across Canada, with no minimum purchase required.

Shipping Coverage

Our shipping services currently extend to addresses within Canada only. We do not offer international shipping at this time.

Estimated Delivery Timeline

We aim to deliver your order efficiently and on time. Below is a breakdown of what you can expect:

  • Order Cutoff Time: Orders placed after 5:00 PM EST will be processed on the following business day.
  • Processing Time: Orders are prepared and shipped within 1 to 2 business days (excluding weekends and public holidays).
  • Shipping Time: Once dispatched, standard delivery typically takes 7 to 9 business days.
  • Overall Delivery Estimate: From the moment you place your order, you can expect delivery within 8 to 11 business days.

Please note: Holidays, weather conditions, or courier delays may affect delivery timelines in rare cases.

Shipping Providers

To ensure your order arrives safely and on time, we partner with reputable national and international couriers, including:

  • Canada Post
  • DHL
  • FedEx
  • UPS

Our logistics team selects the best option based on your location and order type to ensure prompt and secure delivery.

Shipping Costs

Shipping is completely free for all orders delivered within Canada. No hidden fees, no order minimums, and no surprises at checkout.

Delivery Issues

If you experience any issues such as:

  • Unexpected delivery delays
  • Missing or undelivered packages
  • Items damaged during transit

Please reach out to our support team immediately at info@hominova.com. We’re here to help resolve your issue and ensure you receive your order as expected.

Tracking Your Order

After your order has been shipped, you will receive a confirmation email containing a tracking number. You can monitor the progress of your shipment at any time through our Tracking Page.

Still Need Help?

If you have additional questions about shipping or your delivery, please visit our FAQ page or contact our customer support team. We’re always happy to assist you.

Contact information :


Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1-2 business days

Thank you for shopping with HomiNova.